Terms of Service
Terms of Service
OVERVIEW
Welcome to Camille & Michael. Throughout this website, the terms “we”, “us” and “our” refer to Camille & Michael. Camille & Michael operates this store and website, including all associated information, content, features, tools, products, and services, in order to provide you, the customer, with a curated online shopping experience (the “Services”). Camille & Michael is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced within these Terms (these “Terms of Service” or “Terms”), outline your rights and responsibilities when accessing or using the Services.
Please review these Terms of Service carefully, as they contain important information regarding your legal rights and include provisions such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or the Privacy Policy, you must not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, and that you have provided consent for any minor dependents to use the Services on devices that you own, purchase, or control.
In order to use the Services, including browsing our website or purchasing products or services, you may be required to provide certain information such as your email address, billing details, shipping information, and payment data. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the legal authority to provide such information.
You are solely responsible for maintaining the confidentiality and security of your account credentials, as well as for all activities conducted under your account. You may not transfer, sell, assign, or license your account to any third party.
SECTION 2 - OUR PRODUCTS
We have made every reasonable effort to display our products and services as accurately as possible within our online store. However, please be aware that colors and product appearance may vary depending on your device, display settings, and individual configuration.
We do not guarantee that the appearance or quality of any products or services purchased will meet your expectations or exactly match how they are displayed within our online store.
All product descriptions are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products we offer to any individual, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are submitting an offer to purchase. Camille & Michael reserves the right to accept or decline any order at its sole discretion. Your order will not be considered accepted until Camille & Michael confirms acceptance. We must receive and successfully process your payment before your order is accepted.
Please carefully review your order before submitting it, as Camille & Michael may not be able to accommodate cancellation or modification requests once an order has been accepted and processed.
In the event that we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time the order was placed.
Your purchases are subject to return or exchange only in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export purposes.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotional offers are subject to change without notice. The price charged for any product or service will be the price in effect at the time your order is placed, as outlined in your order confirmation.
Unless explicitly stated otherwise, all listed prices do not include applicable taxes, shipping fees, handling costs, customs duties, or import charges.
Prices displayed in our online store may differ from prices offered in physical locations or through third-party retailers. From time to time, we may run promotions that are governed by separate terms and conditions. In the event of any inconsistency between promotional terms and these Terms, the promotional terms will take precedence.
You agree to provide accurate, current, and complete billing and account information for all purchases. You also agree to promptly update your account details, including your email address and payment information, so that we can process transactions and contact you when necessary.
You represent and warrant that the payment information you provide is valid, that you are authorized to use the payment method, that all charges will be honored by your payment provider, and that you will pay all charges incurred, including shipping fees and applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery timeframes are estimates only and are not guaranteed.
We are not liable for delays caused by shipping carriers, customs clearance, or circumstances beyond our control. Once products are transferred to the shipping carrier, ownership and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content available through our Services, including but not limited to trademarks, branding, text, images, graphics, product reviews, videos, audio, and the overall design and arrangement, is owned by Camille & Michael, its affiliates, or licensors, and is protected by U.S. and international intellectual property laws.
These Terms grant you permission to use the Services solely for personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, display, perform, publish, download, store, or transmit any content without our prior written consent.
Nothing in these Terms grants you any rights or licenses to use our intellectual property or that of Shopify or any third party. Unauthorized use may violate applicable laws. All rights not expressly granted are reserved by Camille & Michael.
The names, logos, product names, service names, designs, and slogans of Camille & Michael are trademarks of Camille & Michael or its licensors. Shopify’s trademarks are owned by Shopify. All other trademarks remain the property of their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to tools or features offered by third parties as part of the Services. These tools are made available to you without any monitoring, control, or input from us.
You acknowledge and agree that access to such tools is provided on an “as is” and “as available” basis, without any warranties, representations, or conditions of any kind, whether express or implied, and without any endorsement. Camille & Michael shall have no liability whatsoever arising from or related to your use of optional third-party tools.
Any use of optional tools made available through the website is entirely at your own risk and discretion. It is your responsibility to ensure that you are familiar with and approve of the terms and conditions under which these tools are provided by the relevant third-party provider(s).
We may also introduce new features or tools through the Services in the future. Such new features and tools will also be considered part of the Services and will be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain content, materials, or links to websites that are owned or operated by third parties, including embedded functionalities provided by third parties. We are not responsible for reviewing or evaluating the content, accuracy, or reliability of any third-party materials or websites.
If you choose to access third-party websites or resources through links provided on our Services, you do so entirely at your own risk.
We shall not be held liable for any harm, damages, or losses related to your access to or use of any third-party websites, or for any purchases, services, or content obtained from such third parties. We strongly recommend that you review the terms, conditions, and policies of any third-party website before engaging in any transaction.
Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the respective third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Camille & Michael is powered by Shopify, which enables us to provide the Services to you. However, all sales transactions and purchases made through our store are conducted directly between you and Camille & Michael.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any transaction between you and Camille & Michael, including but not limited to any injury, damage, loss, or dissatisfaction resulting from products or services purchased.
You hereby expressly release Shopify and its affiliates from any and all claims, liabilities, damages, or expenses arising from or related to your transactions with Camille & Michael.
SECTION 10 - PRIVACY POLICY
All personal information that we collect through the Services is governed by our Privacy Policy, which can be viewed here [LINK]. In addition, certain personal data may also be subject to Shopify’s Privacy Policy.
By using our Services, you acknowledge that you have read and understood these privacy policies.
Because our Services are hosted by Shopify, Shopify collects and processes personal information related to your access to and use of the Services in order to operate and improve the platform. Information that you provide through the Services may be shared with Shopify and third-party service providers, including those located outside of your country of residence, as necessary to provide the Services.
For more details on how your personal information is used, please review our Privacy Policy [LINK].
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise provide any ideas, suggestions, feedback, reviews, proposals, plans, or other materials (collectively, “Feedback”), you grant Camille & Michael a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.
We may use such Feedback to operate, maintain, improve, and promote the Services, as well as to fulfill our obligations and exercise our rights under these Terms.
You represent and warrant that you own or have all necessary rights to submit such Feedback, that you have disclosed any compensation or incentives related to the submission, and that your Feedback complies with these Terms.
We are under no obligation to maintain Feedback in confidence, to provide compensation, or to respond to any submission.
We reserve the right, but are not obligated, to monitor, edit, or remove Feedback that we determine to be unlawful, offensive, defamatory, obscene, or otherwise objectionable, or that violates any intellectual property rights or these Terms.
You agree that your Feedback will not violate the rights of any third party, including intellectual property, privacy, or personal rights, and will not contain unlawful, abusive, or harmful content, including malware or viruses. You may not use false information or impersonate another person when submitting Feedback.
You are solely responsible for the content and accuracy of any Feedback you provide. We assume no liability for any Feedback submitted by you or any third party.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
From time to time, there may be information on our website or within the Services that contains typographical errors, inaccuracies, or omissions, including but not limited to product descriptions, pricing, promotions, shipping charges, transit times, and availability.
We reserve the right to correct any such errors, inaccuracies, or omissions, and to update or modify information or cancel orders if any information is inaccurate, at any time and without prior notice, including after an order has been submitted.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes. You agree not to use the Services, directly or indirectly, for any unlawful, fraudulent, or malicious purpose.
This includes, but is not limited to, violating any applicable laws or regulations, infringing upon intellectual property rights, harassing or harming others, transmitting false or misleading information, distributing spam or unauthorized promotions, impersonating another person or entity, or engaging in any conduct that could harm Camille & Michael, Shopify, or other users.
In addition, you agree not to upload or transmit any viruses or malicious code, reproduce or exploit any portion of the Services without authorization, collect personal information of others, or attempt to bypass or interfere with the security features of the Services.
We reserve the right to suspend, restrict, or terminate your access to the Services without notice if we determine that you have violated these Terms.
SECTION 14 - TERMINATION
We reserve the right to terminate or suspend your access to the Services, or any part thereof, at our sole discretion and without prior notice.
You remain responsible for all obligations and liabilities incurred prior to termination, including any outstanding payments.
Certain provisions of these Terms will continue to apply after termination, including but not limited to those related to intellectual property, liability limitations, indemnification, and governing law.
SECTION 15 - DISCLAIMER OF WARRANTIES
The information made available through the Services is provided solely for general informational purposes. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is entirely at your own risk.
We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of its contents.
Except as expressly stated by Camille & Michael, all Services and products made available through the Services are provided on an “as is” and “as available” basis, without any warranties, representations, or conditions of any kind, whether express or implied. This includes, but is not limited to, any implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, or error-free. Certain jurisdictions do not allow limitations on implied warranties, so some of the above disclaimers may not apply to you.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Camille & Michael, along with our affiliates, partners, directors, officers, employees, agents, contractors, service providers, and licensors, as well as Shopify and its affiliates, shall not be liable for any injury, loss, claim, or damages of any kind.
This includes, without limitation, any direct, indirect, incidental, punitive, special, or consequential damages, such as lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether arising in contract, tort (including negligence), strict liability, or otherwise.
Such limitation applies to any damages resulting from your use of the Services or from any products purchased through the Services, as well as any other claims related in any way to your use of the Services, including errors or omissions in any content, or any loss or damage incurred as a result of the use of any content or product made available through the Services, even if advised of the possibility of such damages.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Camille & Michael, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all claims, damages, liabilities, losses, or expenses, including reasonable attorneys’ fees.
This includes any claims arising out of or related to your breach of these Terms of Service or any documents incorporated by reference, your violation of any applicable law, or your infringement of any third-party rights.
We will notify you of any such claim, provided that failure to provide prompt notice will not relieve you of your obligations unless you are materially prejudiced by such failure. We reserve the right to control the defense and settlement of any such claim at your expense, including the selection of legal counsel. You agree to cooperate fully in the defense of any such claim.
SECTION 18 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforced to the maximum extent permitted by applicable law.
Any unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity or enforceability of the remaining provisions.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
The failure of Camille & Michael to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or rules posted on this website, constitute the entire agreement between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, or proposals, whether oral or written.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 20 - ASSIGNMENT
You may not assign, transfer, or delegate any of your rights or obligations under these Terms of Service without our prior written consent. Any attempted assignment without such consent will be considered null and void.
Camille & Michael may assign, transfer, or delegate these Terms of Service, or any of our rights and obligations, at any time without notice or consent.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide Services shall be governed by and interpreted in accordance with the laws of the United States and the state in which Camille & Michael is headquartered.
You agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the appropriate federal or state courts within that jurisdiction, and you consent to the jurisdiction and venue of such courts.
SECTION 22 - HEADINGS
The section headings used in these Terms of Service are included for convenience only and shall not affect the interpretation or construction of any provision.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You may review the most current version of these Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to review these Terms periodically for any changes.
We will notify you of any material changes as required by applicable law. Continued use of or access to the Services following any updates constitutes acceptance of those changes.
Contact Information
Store name: Camille & Michael
Company name: Baljo Limited
Company Address:
Unit 7, 8/F, Tower B, 83 King Lam Street
Lai Chi Kok, Hong Kong
Warehouse Address:
6914 Glass St,
Houston, TX 77028,
United States
Company number: 79462574
Phone: +1 7139198184
Email: info@camilleandmichael.com
Customer Support
Monday to Friday | 09:00 AM – 06:00 PM (CST)
Weekends | 11:00 AM – 04:00 PM (CST)
We aim to respond to all inquiries within 24 hours.